PRIVACY POLICY
Last Updated: August 2026
Life Force Sciences LLC, operating as Vitalis (“Vitalis,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you visit our website, submit a form or application, book a call, purchase or participate in our services, communicate with us, or otherwise interact with Vitalis.
INFORMATION WE COLLECT
We collect information that you provide directly to us and certain information that may be collected automatically when you interact with our website. Information you provide may include your name, email address, mobile phone number, information voluntarily submitted through website forms or applications, appointment and scheduling information, communications sent through email, SMS, phone, or contact forms, survey responses, feedback, reviews, testimonials, purchase information, and other information you choose to provide.
PAYMENT INFORMATION
Payments may be processed through third-party payment providers such as Stripe, Affirm, or other payment processors. These providers may collect payment card information, billing information, and other information necessary to process a transaction. Vitalis generally does not directly receive or store your complete payment card information. We may receive limited transaction information such as the amount paid, payment status, transaction date, or payment method.
INFORMATION COLLECTED AUTOMATICALLY
When you access or use our website, certain technical and usage information may be collected
automatically. This may include your IP address, browser type, device type, operating system, approximate location derived from your IP address, referring website or advertising source, pages viewed, links clicked, date and time of visits, time spent on pages, website interactions, cookie or device identifiers, advertising attribution information, and conversion information.
This information may be collected through cookies, pixels, scripts, tags, and similar technologies.
HOW WE USE YOUR INFORMATION
We may use information collected through our website and services to respond to inquiries, review applications, determine whether our services may be a good fit for you, schedule calls and appointments, provide our services, communicate with prospective and existing clients, provide customer support, send appointment reminders, send requested information, process payments, manage billing, maintain business records, and improve our website and services.
We may also use information to understand website traffic and performance, measure advertising effectiveness, determine which marketing sources result in leads, appointments, or sales, improve our advertising, prevent fraud or misuse, enforce our agreements, protect our legal rights, and comply with applicable laws.
We may use information for additional purposes disclosed to you at the time it is collected.
WE DO NOT SELL YOUR PERSONAL INFORMATION
Vitalis does not sell, rent, or trade your personal information. We do not provide your personal information to outside companies or individuals for their own independent marketing or promotional purposes. We may use service providers that process limited information on our behalf as reasonably necessary to operate Vitalis and provide our services. These providers may assist with functions such as payments, customer relationship management, communications, scheduling, website functionality, analytics, and business administration.
MOBILE INFORMATION AND SMS CONSENT
We do not sell, rent, trade, or share your mobile phone number, SMS opt-in information, or messaging consent with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be provided to third parties or affiliates for their own marketing or promotional use. We may use service providers necessary to deliver text messages, including telecommunications carriers, messaging platforms, and CRM providers. These providers may process mobile information only as necessary to facilitate communications you have requested or consented to receive.
EMAIL COMMUNICATIONS
If you provide your email address and consent to receive communications from Vitalis, we may send appointment confirmations, appointment reminders, requested information, follow-up communications, client or program communications, service announcements, educational content, and marketing or promotional communications where permitted. You may unsubscribe from applicable marketing emails at any time by using the unsubscribe link included in the email. Even if you unsubscribe from marketing communications, we may continue sending non-promotional messages reasonably necessary to administer an existing transaction, appointment, program, or relationship with Vitalis.
SMS COMMUNICATIONS
If you provide your mobile phone number and consent to receive SMS communications from Vitalis, we may send messages relating to your interaction with us. These messages may include appointment confirmations, appointment reminders, follow-up communications, responses to inquiries, client communications, service-related information, and other messages you have agreed to receive.
Message frequency may vary. Message and data rates may apply. You may opt out of applicable SMS communications at any time by replying STOP. Where supported, you may reply HELP for assistance. Consent to receive marketing text messages is not a condition of purchasing any goods or services.
SERVICE PROVIDERS
We may use trusted third-party service providers to help operate our business and deliver our services.
These providers may assist with website hosting and functionality, customer relationship management, appointment scheduling, email delivery, SMS delivery, payment processing, video conferencing, analytics, advertising measurement and attribution, customer service, and business administration.
Providers we may use include GoHighLevel, Stripe, Affirm, Google, Zoom, Meta, Hyros, telecommunications providers, and other business-service providers. These companies may process information as reasonably necessary to provide services to Vitalis and may maintain their own terms, privacy practices, and legal obligations. Our use of a service provider does not authorize that provider to use your directly submitted contact information for its own independent marketing unless you have separately consented to such use
COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar technologies to operate properly, understand website performance, improve the user experience, and measure advertising effectiveness. Cookies are small data files or identifiers that may be stored on your browser or device. Essential technologies may be used to support basic website operation and functionality. Analytics technologies may help us understand how visitors use our website, including pages viewed, referral sources, and website interactions. Advertising and attribution technologies may help us understand how visitors discover Vitalis and determine whether advertising campaigns result in website visits, applications, booked appointments, or purchases.
ADVERTISING AND ANALYTICS
We may use platforms such as Meta, Hyros, Google, or similar providers to analyze website activity, measure marketing performance, and understand the effectiveness of our advertising. Depending on how these technologies are configured, they may automatically receive limited technical or website-interaction information such as browser or device information, IP address, advertising or cookie identifiers, pages viewed, referring sources, advertising interactions, website events, and conversion events.
We do not sell directly submitted customer contact information to advertising companies.
We also do not provide your mobile phone number or SMS consent information to third parties for their own marketing or promotional purposes.
You may be able to limit certain advertising technologies through your browser settings, device settings, cookie preferences, or privacy controls offered by individual advertising platforms.
WHEN INFORMATION MAY BE DISCLOSED
In addition to service providers acting on our behalf, we may disclose information when reasonably necessary to comply with applicable law, respond to a valid subpoena or court order, enforce our agreements, investigate suspected fraud or unlawful activity, protect the rights or property of Vitalis or others, or establish, exercise, or defend legal claims. Information may also be transferred as part of a merger, acquisition, financing, restructuring, sale of business assets, bankruptcy, or similar business transaction. These circumstances do not constitute selling your information for marketing purposes.
DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected. This may include retaining information to provide our services, maintain business records, complete transactions, maintain communication records, fulfill contractual obligations, resolve disputes, enforce agreements, prevent fraud or abuse, and satisfy tax, accounting, legal, or regulatory requirements. Retention periods may vary depending on the type of information and the reason it was collected. When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and recordkeeping obligations.
DATA SECURITY
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, loss, misuse, or alteration.
However, no website, internet transmission, electronic communication, database, or data-storage system can be guaranteed to be completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.
YOUR PRIVACY CHOICES
You may unsubscribe from applicable marketing emails using the unsubscribe link contained in the email. You may opt out of SMS communications by replying STOP. Most web browsers allow you to block, delete, or manage cookies through browser settings. Blocking certain cookies may affect portions of the website. Advertising platforms and devices may also provide separate controls that allow you to manage certain advertising preferences.
YOUR PRIVACY RIGHTS
Depending on where you live and whether applicable privacy laws apply to Vitalis, you may have certain rights regarding your personal information. These may include the right to request access to certain personal information, request correction of inaccurate information, request deletion of certain information, obtain a copy of certain information, or exercise other rights available under applicable privacy law. Not every right applies in every jurisdiction or circumstance, and legal exceptions may apply.
To submit a privacy-related request, contact:
Please provide enough information for us to reasonably understand and respond to your request.
We may take reasonable steps to verify your identity before completing certain requests.
CHILDREN'S PRIVACY
Our website and services are intended for adults and are not directed toward individuals under the age of 18. We do not knowingly solicit personal information from children under 18 through our website or services. If you believe that a minor has provided personal information to us, contact [email protected] so that we can review the situation and take appropriate action.
THIRD-PARTY WEBSITES
Our website may contain links to websites, services, or platforms operated by third parties.
Once you leave our website, the collection and use of your information may be governed by the terms and privacy practices of those third parties. Vitalis does not control and is not responsible for the privacy practices, security, content, or operation of independent third-party websites or services.
We encourage you to review the applicable privacy policies before providing information to a third-party website.
SOCIAL MEDIA
Vitalis may maintain accounts, advertise, or otherwise interact with users through social media platforms such as Facebook and Instagram. When you interact with Vitalis through a third-party social media platform, that platform may independently collect information relating to your activity according to its own terms and privacy policy. Information that you choose to make publicly available through social media may also be visible to Vitalis, other platform users, and the general public.
INTERNATIONAL VISITORS
Life Force Sciences LLC is based in the United States.
If you access our website or services from outside the United States, information may be processed or stored in the United States or another jurisdiction in which our service providers operate.
Privacy and data-protection laws in those jurisdictions may differ from the laws in your country of residence.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices, or legal obligations.
When this Privacy Policy is updated, we will revise the “Last Updated” date at the top of this page.
Where required by applicable law, we may provide additional notice regarding material changes.
We encourage you to review this Privacy Policy periodically.
CONTACT US
If you have questions about this Privacy Policy, wish to make a privacy request, or have concerns about how your information is handled, contact:
Life Force Sciences LLC
Operating as Vitalis
Email: [email protected]
© 2026 Life Force Sciences LLC. All Rights Reserved.